Frequently asked questions!

Everything you need to know about our perfumes, brands, orders, shipping, returns and more

About Fragrance Buy India

What is Fragrance Buy India?

Fragrance Buy India is a multi-brand perfume store founded by Ajmal, one of India’s top perfume influencers. We bring together a curated selection of perfumes, inspired fragrances, decants and leather decant cases.

Who is Lifestyle Mallu?

Lifestyle Mallu is an Instagram page owned by Ajmal, one of India’s top perfume influencers, where he shares perfume reviews, recommendations and rankings.

What makes Fragrance Buy India different?

Fragrance Buy India brings Ajmal’s years of experience as a perfume influencer to the store — from reviewing perfumes and working with leading brands to helping followers find the right fragrance through personal consultations. His expertise shapes the collection, making it easier to discover perfumes worth wearing and try them as decants before committing to a full bottle.

What perfume brands can I shop at Fragrance Buy India?

We bring together a curated selection of top perfume brands, giving you the convenience of discovering and shopping different brands in one place.

Are the perfumes sold at Fragrance Buy India authentic?

Yes. We sell genuine perfumes sourced from trusted brands and suppliers.

Can I try a perfume before buying a full bottle?

Yes. All perfumes are available as decants, allowing you to try the fragrance before committing to a full-size bottle.

What is the Decant Leather Case?

Our Decant Leather Case is designed to carry your favourite perfume decants wherever you go. Crafted for convenience and everyday use, it keeps your decants neatly organised and ready to take on the go.

Orders

How do I place an order?

Choose your perfume, select your preferred size, add it to your cart and complete checkout.

Can I change or cancel my order?

Contact us as soon as possible after placing your order. Once an order has been processed or shipped, changes or cancellations may not be possible.

How can I track my order?

Once your order has been shipped, you'll receive tracking information so you can follow your delivery.

What if I receive the wrong or damaged product?

Contact us within 48 hours of delivery with your order details and clear photos of the product and packaging. Our team will help resolve the issue.

Shipping & Returns

Which countries are the products delivered to?

We currently delive within India only.

How long does shipping take?

Delivery times vary depending on your location.

How much does the shipping cost?

Shipping charges are calculated at checkout based on your delivery location and order value.

Can I return or exchange a perfume?

Perfumes are not eligible for returns or exchanges once delivered.

Which shipping methods do you offer?

We ship orders across India through India Post, providing reliable delivery to locations across the country.

Account

Do I necessarily have to create an account to order?

No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Payment

Is the payment method safe?

Yes, payments are securely processed through Razorpay, a trusted payment gateway.

What payment methods do you accept?

We accept the payment methods displayed at checkout, including available cards, UPI, partial COD and other supported payment options.

What types of credit cards do you accept?

We accept Visa, MasterCard and American Express cards.

Will I receive an order confirmation?

Yes. Once your payment is successfully completed, you'll receive an order confirmation with your order details.

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Mon - Fri 10am - 6pm, Sat 10am - 5pm

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